Key Account Manager

About this Position

We are seeking a high-performing Key Account Manager (KAM) to be based in Singapore, with responsibility for managing and growing a portfolio of Global Key Accounts (GKA).

This role is critical in driving both long-term strategic partnerships and near-term commercial results, through a highly consultative and solution-oriented approach. You will work cross-functionally across regions to deepen customer engagement, identify growth opportunities, and deliver sustainable value for both the business and our customers.

The ideal candidate brings a strong track record in complex B2B account management, with the ability to operate at both strategic and operational levels in a fast-paced, multinational environment.

What you´ll do

• Develop and execute global/regional account strategies, including revenue and growth plans aligned with business objectives.
• Identify and drive new business opportunities within assigned key accounts, managing budgets and resources effectively
• Translate customer strategies and priorities into joint innovation roadmaps and long-term pipelines
• Build and maintain strong relationships with senior stakeholders and decision makers, acting as a trusted partner
• Lead contract negotiations, pricing strategies, and commercial agreements, ensuring compliance with internal policies
• Drive solution-based selling, including customer approvals and upstream engagement across the value chain
• Expand and develop new key accounts, including strategic and high-value customers
• Collaborate cross-functionally (e.g., R&D, Marketing, Operations) to deliver integrated and customized solutions
• Monitor account performance and lead regular business reviews with internal stakeholders
• Provide accurate forecasting, pipeline visibility, and reporting to support strategic decision-making

What makes you a good fit

• Bachelor’s degree in engineering, Science, Business, or a related discipline
• Minimum 8 years of experience in key account management, business development, or technical sales within a B2B environment
• Experience in electronics, semiconductor, or advanced manufacturing industries would be advantageous
• Strong English communication skills (written and verbal)
• Ability to communicate in additional languages (e.g., Mandarin) is an advantage for supporting regional or customer communication needs

Commercial & Strategic Skills

• Account management & strategic planning
• Sales forecasting & pipeline management
• Value-based / consultative selling

Relationship & Stakeholder Management

• Executive stakeholder engagement
• Negotiation & objection handling
• Networking and relationship building

Execution & Problem Solving

• Customer insight generation & research
• Crisis and issue management
• Strong business acumen with situational adaptability
• Digital & Modern Sales
• Digital selling and CRM/system proficiency
• Data-driven decision making

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Outpatient Medical and Specialist Coverage for employees and eligible dependents
• Life, Hospital, Personal Accident Insurance Coverage
• Flexible Benefits covering Dental, Vaccination, Eye screenings etc for employees and eligible dep
• Access to company products at discounted price

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.