Commercial Executive (Ship Agency)

• Support the development and implementation of commercial strategies for ship-agency services.
• Identify and pursue new business opportunities with shipowners, operators, charterers and other maritime clients.
• Build and maintain strong relationships with existing and prospective customers.
• Understand customers’ operational requirements and recommend suitable agency solutions.
• Prepare quotations, proposals, presentations and tender submissions.
• Follow up on commercial enquiries and convert opportunities into confirmed business.
• Negotiate rates and service terms in accordance with approved commercial guidelines.
• Work closely with agency operations teams to ensure services are delivered according to client expectations.
• Apply practical knowledge of vessel calls, port requirements and agency procedures during commercial discussions.
• Monitor market developments, competitor activity and customer requirements.
• Maintain accurate records of leads, opportunities, client activities and commercial outcomes.
• Support the development of key accounts and assist with client-retention initiatives.
• Review the profitability and performance of accounts and individual business opportunities.
• Coordinate with internal departments and regional offices on cross-selling opportunities.
• Attend client meetings, networking sessions and maritime-industry events.
• Prepare regular sales, pipeline and commercial-performance reports for management.
• Assist with marketing campaigns and business-development activities when required.
• At least 2 to 4 years of experience in ship-agency or port-agency operations.

Requirements

• Diploma or Degree in Maritime Studies, Shipping, Logistics, Business or a related discipline.
• At least 2 to 4 years of experience in ship-agency or port-agency operations.
• Good understanding of vessel-call coordination, port services, documentation and disbursement accounts.
• Strong interest in moving from ship-agency operations into a commercial or business-development role.
• Existing relationships within the maritime industry would be advantageous.
• Commercially minded, with the ability to identify and develop business opportunities.
• Strong communication, presentation and negotiation skills.
• Confident engaging with shipowners, operators, charterers and other maritime stakeholders.
• Good organisational skills and the ability to manage multiple enquiries and priorities.
• Proficiency in Microsoft Office and customer-relationship management systems.
• Self-motivated, proactive and able to work independently as well as within a team.