Senior Manager - Marketing & Product

Company Description

Accor Plus, Accor's leading loyalty subscription business for over 30 years, delivers exclusive value and premium experiences to 450,000+ ALL Accor+ Explorer members across 20 countries, offering meaningful benefits and driving deeper loyalty for both members and hotel partners.

Job Description

About the Role

We're looking for a Senior Manager, Marketing and Product to lead the marketing, communications and product strategy behind the ALL Accor+ Explorer member proposition.

You'll own how we market to hotel partners and members alike – shaping offers, driving campaigns, and continuously optimising our product. You'll lead two direct reports and work closely with hotel partners, regional teams and strategic partners internally and externally.

What you'll do:

• Guide hotel partners on offer strategy, creative and performance reporting

• Support marketing campaigns for member communications and new market launches

• Own product initiatives – including digital projects, processes, playbooks and T&Cs

• Build strong relationships across Accor's hotel and strategic partner network

• Coach and develop a small team
  

  What you'll bring:

  • A degree in Business, Marketing or a related field

  • Solid experience in product or partnership marketing

  • A sharp eye for detail and a genuine curiosity about customer experience and capabilities.

  • Exceptional stakeholder management skills with a demonstrated ability to influence and collaborate across interconnected global organizations.

  This is a role for someone who loves connecting the dots between creativity, commercial thinking and people - and who wants to help build something members genuinely love.

  Qualifications

  • Education: Bachelor’s degree in Business, Marketing, or a related field.

  • Experience: Proven track record in product marketing, partnership marketing, or managing loyalty/membership program propositions.

  Why You'll Love Us

  • Hands-on role with real day-to-day impact across a global hospitality brand

  • Supportive, results-driven team environment

  • Hybrid Working with 2 days WFH and 3 days in office

  • Staff discounts at our hotels worldwide

  At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world's leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

  Additional Information

  Our commitment to Diversity & Inclusion

  We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.