Technical Manager (After Sales) #AutomobileWorkshops #KitchenEquipment #BeverageMachines #NJH

Job scope:

• Lead a team of approximately 10 staff covering field service, workshop repairs, spare parts, robot service and service coordination.
• Own the Tech Unit’s P&L, driving revenue, profitability, labour utilisation and cost efficiency.
• Oversee field-service operations including technician scheduling, dispatch, troubleshooting and parts logistics.
• Manage key customer accounts and build strong long-term relationships.
• Drive spare-parts sales, inventory management and service contract growth.
• Develop and expand robotics service capabilities, including LionsBot-related service contracts.
• Evaluate new products based on technical performance, serviceability, parts availability and total cost of ownership.
• Ensure strong WSH, electrical safety and workplace safety standards.
• Develop, coach and train the technical team while maintaining a hands-on service culture.

Requirement:

• Minimum 5 years of hands-on technical repair/service experience before moving into a leadership role.
• Proven experience managing a technical/service team of around 8–15 staff.
• Experience in commercial kitchen equipment, commercial coffee machines, material handling equipment, motorbike/scooter repair, or a related technical service industry.
• Strong experience in service operations, P&L, spare-parts and inventory management.

Seeking Managers with technician servicing background, can lead also willing to do hands on servicing, leads a team before. Background in commercial kitchen equipment service, commercial coffee machine service, material handling equipment service, or motorbike workshop (new role) !

Company: (local cleaning solutions company)
Location: Changi South
Hours: 9am-6pm
Salary: $6000-$8000 (over 13)

Interest applicants, pls email updated resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599