Patient Service Executive (Pharma MNC, Office hours, Central -Up $3200) #HAC

📌 Requirements

• NITEC / Diploma in relevant fields

• Healthcare or customer service experience preferred

• Patient Service Associate (PSA) / Clinic experience is highly preferred

🩺 Job Responsibilities

• Provide personalised patient case management and ensure patients submit required documentation on time

• Conduct scheduled outbound calls and manage inbound calls from enrolled patients

• Respond to patients' enquiries and FAQs

• Accurately update and maintain patient information in the Patient Care Management System

• Ensure patient care programmes follow established SOPs, service levels and quality standards

• Handle patient information with strict confidentiality

• Provide appropriate health guidance based on established medical best practices and protocols

• Identify and report Adverse Events (AEs) disclosed or observed during patient interactions

• Prepare periodic programme reports and support audit and compliance activities

• Perform other duties assigned by the Operations / Programme Manager

Interested candidates please APPLY HERE

📧Email: [email protected]

📲Tele: @axxa_c

📲WhatsApp: wa.me/6597487670

Anna Chen jiaxin

CEI No: R25157621

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