Systems Engineer (Operations and Support)

Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, delivers expert IT professionals and solutions to boost productivity for clients including large IT firms, consulting organizations, system integrators, government agencies, and multinational corporations.

Job Summary

Support the Operations and Maintenance of a large-scale digital platform by managing vendor coordination, asset and account management, and project administration to ensure smooth daily operations and compliance.

Responsibilities

Vendor Management

• Manage and coordinate vendor clearance processes to ensure timely compliance.
• Coordinate annual signing and renewal of vendor agreements and declarations to maintain contractual validity.
• Oversee vendor onboarding and offboarding/exit clearance to align with project requirements.
• Collaborate with vendors and stakeholders to ensure adherence to project and operational standards.

Asset & Account Management

• Manage issuance, tracking, and collection of project laptops and IT assets to maintain accurate asset control.
• Coordinate with third-party vendors to resolve laptop and hardware issues promptly.
• Maintain and update accurate records of project assets and inventories.
• Manage provisioning and deprovisioning of user accounts to ensure appropriate access and security compliance.

Project & Operations Support

• Provide administrative and operational support to facilitate project activities and milestones.
• Prepare meeting minutes and track action items to ensure follow-up and accountability.
• Monitor routine Operations & Maintenance activities and timelines to support project continuity.
• Assist in tracking project deliverables and schedules to meet deadlines.
• Prepare reports, data summaries, and management updates as required for informed decision-making.
• Coordinate with internal teams, vendors, and external stakeholders to support seamless daily operations.

Preferred competencies and qualifications

• Degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Skilled in working with spreadsheets and performing basic reporting and data analysis.
• Strong organizational and coordination skills to manage multiple tasks and timelines effectively.
• Effective communication and interpersonal skills to collaborate with teams, vendors, and stakeholders.
• Ability to work independently and collaboratively within a project team.
• Proactive and detail-oriented approach to handling operational and administrative responsibilities.
• Prior experience in IT operations, systems support, vendor management, asset management, or project coordination is advantageous.

Other Information

• Work Week: Monday to Friday (8:30 AM – 6:00 PM)
• Work Arrangement: Full Onsite - West Central Region
• Salary: S$4,500 (with variable bonuses)

Benefits:

• Annual Leave: 18 days
• Medical Leave: 14 days
• Group Medical Insurance
• Other leave benefits as per MOM guidelines

EA 20S0237