Sales Coordinator

In a manufacturing environment, the Sales Coordinator assumes a pivotal role in supporting the sales team and facilitating seamless communication among diverse departments involved in the sales cycle. This position entails coordinating activities pertaining to sales, order management, and customer service to guarantee optimal operational efficiency and customer contentment.

Job Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Job Requirement:

• Bachelor’s degree or Diploma in business administration, sales, or a related field.
• Prior experience in a similar role in a related field is highly desirable.
• Proven experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Excellent communication and interpersonal skills.
• Self-motivated and driven to continuously learn and develop.
• Knowledge of manufacturing processes and products is a plus.
• Strong problem-solving skills and attention to detail. Ability to work under pressure.
• Effective communication and teamwork skills to collaborate effectively with the team.