Part-Time Student Care and Operations Support (Ang Mo Kio)

We are an education centre located at Ang Mo Kio Avenue 3, looking for Student Care and Admin support staff to join us as part of our team!

Working Hours (2 Weekdays and 1 Weekend):

• Weekdays: Wed & Thurs (preferred) 12.15pm to 9.15pm, weekdays may change at times
• Sundays: 9am to 1pm (This shift is only until end of October, Nov and Dec not required)
• Subjected to timing changes on certain days and during the school holidays
• Closed on public holidays
• Able to officially commence from End-August onwards (2-days of Training before official commencement is compulsory)
• Must be able to commit long term (At least for 1 year)

Job Description

• Handle walk-ins, whatsapp and email enquiries .
• Promote centre course sand provide course consultation to prospective parents and students.
• Handle general administrative tasks pertaining to student and course registration matters.
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for daily course.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Assist in creating advertising materials via Canva.
• Upkeeping and basic cleaning of Centre
• Perform any ad hoc basis as assigned by manager.

Job Requirements:

• Minimum 1 year of relevant working experience in customer service or related role would be advantageous.
• 2 Days of compulsory training is required.
• Must be able to work for the above timing mentioned.
• Able to commit long term.
• Must be responsible and committed
• Able to work as a team
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in using AI and adept with technology
• Comfortable working around children.
• Those can start work within short notice would be advantage.

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.