Patient Liaison Officer | Healthcare

Responsibilities

• Manage appointment scheduling and bookings.
• Perform financial and billing-related administrative tasks.
• Handle general administrative and clerical duties.
• Respond to patient and customer enquiries in a professional manner.
• Maintain and manage patient records with accuracy and confidentiality.
• Process claims and relevant documentation.
• Support and coordinate public outreach events and activities.
• Monitor and replenish inventory and office supplies.
• Undertake additional duties and responsibilities as assigned by the supervisor.

Job Requirements

• Prior experience in frontline customer service and/or practical knowledge of healthcare operations is preferred.
• Pleasant and professional personality with strong interpersonal and communication skills.
• Service-oriented mindset with a strong focus on patient care and customer satisfaction.
• Able to work effectively both independently and as part of a team.
• Strong organizational skills with attention to detail and accuracy.
• Proficient in handling administrative tasks in a fast-paced environment.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected].