Cloud Platform Engineer

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Job Summary

The Cloud Platform Engineer is responsible for developing, implementing, and managing core components of the cloud infrastructure that support business services, with a focus on improving availability, reliability, and operational excellence. This role works within an agile, cross-functional team managing a customer cloud environment encompassing hundreds of servers and multiple cloud service implementations (SaaS, PaaS, and IaaS). The engineer is expected to apply strong hands-on expertise in cloud technologies, maintain configuration standards, and stay current with industry trends, emerging technologies, and software development best practices.

Responsibilities | CORE

• Set up, test, implement, and maintain technologies in AWS cloud environments.
• Set up, test, integrate, and support CI/CD tools and pipelines.
• Architect and develop cloud solutions to meet project and service requirements.
• Work in an agile, cross-functional team; actively engage to ensure team and delivery success.
• Solve complex technical problems independently and collaboratively.
• Operate, manage, and support IT infrastructure and services to meet prescribed client service levels.
• Provide AWS production maintenance support (monitoring, tuning, patching, updates/upgrades).
• Demonstrate hands-on DevSecOps practices, including Infrastructure as Code (IaC) development and deployment for project deliveries.
• Use AWS CloudFormation to automate infrastructure deployment and reduce production lead time.
• Build, maintain, and support Amazon Machine Images (AMI) and Auto Scaling Groups (ASG).
• Improve resource utilization and implement resource tagging to support cost allocation, budgeting, reporting, and governance.
• Ensure implementations and operations align with client technology standards and policies.
• Review and improve operational/service support processes using industry best practices.
• Document new and updated processes, standards, and runbooks.
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.

Essential Qualifications

• 1–3 years of hands-on experience working with Amazon Web Services (AWS).
• Experience implementing and supporting cloud infrastructure components in production environments.
• Working knowledge of CI/CD concepts and tools, including setup, testing, and integration.
• Hands-on experience with operations/support practices (monitoring, tuning, patching, upgrades) for cloud-based production systems.
• Knowledge of Infrastructure as Code (IaC) and DevSecOps practices.
• Ability to troubleshoot and resolve complex technical issues individually and as part of a team.
• Experience working in agile, cross-functional teams.
• Ability to create and maintain technical documentation (processes, procedures, operational runbooks).
• Understanding of cloud service delivery models (SaaS, PaaS, IaaS) and supporting infrastructure at scale.

Preferred Attributes

• 1–3 years of experience using Terraform for Infrastructure as Code.
• Experience using AWS CloudFormation to automate infrastructure deployments.
• Experience developing and maintaining AMIs and Auto Scaling Groups (ASG).
• Experience with cloud cost optimization and governance, including resource tagging strategies.
• Demonstrated ability to continuously improve service support processes based on industry best practices.
• Strong communication and collaboration skills to work effectively with stakeholders and team members.

Professional and/or Technical Certifications

• AWS Certified Solutions Architect – Associate (preferred)
• AWS Certified SysOps Administrator – Associate (preferred)
• AWS Certified Developer – Associate (nice to have)
• HashiCorp Certified: Terraform Associate (preferred)
• DevOps/DevSecOps-related certifications (nice to have)

ADDITIONS

• Work with team lead to ensure design and codes conform to architecture and standards
• Participate in peer reviews to improve project quality.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.