OPERATION MANAGER

Job Responsibilities

As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the business to ensure efficiency, productivity, and service excellence. The company area of business portfolio to perform job responsibilities are: Scaffolding and related works, Your key responsibilities include for scaffold sectors experiences:

• Manage and oversee daily operational activities to ensure smooth business operations.
• Project tendering
• Develop, implement, and improve operational processes, policies, and procedures.
• Monitor operational performance through KPIs and prepare regular management reports.
• Lead, coach, and supervise operational teams to achieve business objectives.
• Coordinate with cross-functional departments to ensure seamless workflow and effective communication.
• Manage budgets, operational costs, and resource allocation to maximize efficiency.
• Identify operational issues and implement corrective and preventive actions.
• Ensure compliance with company policies, industry regulations, and health &safety standards.
• Drive continuous improvement initiatives to enhance productivity, quality, and customer satisfaction.
• Support strategic planning and execute operational projects assigned by senior management.
• Manage vendor and supplier relationships where applicable.
• Handle customer escalations and ensure timely resolution of operational matters.

Job Requirements

• Diploma in Building, Civil Engineering, Construction Management, or a related field.
• Minimum 3–5 years of relevant experience in scaffolding or construction operations.
• Strong knowledge of scaffolding systems, erection and dismantling procedures, and workplace safety requirements.
• Familiarity with Singapore's Workplace Safety and Health (WSH) regulations and relevant scaffolding standards.
• Ability to plan, coordinate, and manage multiple projects and site teams simultaneously.
• Strong leadership, communication, and interpersonal skills.
• Good problem-solving and decision-making abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to work independently and under pressure to meet project deadlines.
• A valid Class 3 driving licence is an advantage.