L&D Trainer / Trainer Executive [Ang Mo Kio]

Trainer Executive

Responsibilities:

• Reporting to Global Training Manager this role is expected to execute central training programs and develop regional/local training programs for team members across departments for DEI.

• Collaborate with frontline team members across various regions to conduct comprehensive technical and soft skills training sessions.

• Facilitate communication and coordination with key stakeholders to perform skills and training needs analyses, prioritizing the development of employees at all levels.

• Gain insight into the distinctive nuances of the imaging services business to effectively implement the learning agenda.

• Strategize and implement the rollout of company-wide and obligatory training initiatives, defining timelines and target audiences across multiple locations within designated responsibilities.

• Tailor training programs to address the specific needs of diverse audiences on an ongoing basis.

Coordinate training logistics in collaboration with Operations

Skill set:

• Proficient in both English and regional language communication.
• Strong interpersonal skills.
• Proven track record of thriving in fast-paced, sales-driven environments.
• Possesses analytical thinking and quick grasping abilities.
• Experienced in training frontline team members nationwide.
• Highly organized, with a knack for effective planning and quick adaptation.
• Ambitious and diligent in work ethic.
• Previous experience collaborating with teams across different countries and time zones is advantageous.

Education & Qualification:

• Bachelor's degree or higher in Human Resources, Training or Learning and Development.

• Preferably 2-3 years of relevant training experience focusing on frontline teams in retail, hospitality, travel, and tourism sectors.
• Proficient in both English and regional language communication.
• Strong interpersonal skills.
• Proven track record of thriving in fast-paced, sales-driven environments.
• Possesses analytical thinking and quick grasping abilities.
• Experienced in training frontline team members nationwide.
• Highly organized, with a knack for effective planning and quick adaptation.
• Ambitious and diligent in work ethic.
• Previous experience collaborating with teams across different countries and time zones is advantageous.
• Bachelor's degree or higher in Human Resources, Training or Learning and Development.
• Preferably 2-3 years of relevant training experience focusing on frontline teams in retail, hospitality, travel, and tourism sectors.