Sales & Admin Coordinator

Job Description:

• Prepare and generate quotations using the company’s software for tenders, ad-hoc jobs, new contracts, and renewals.
• Build and maintain long-term relationships with clients to drive repeat business and upselling opportunities.
• Follow up with clients on outstanding quotations and negotiate terms where necessary.
• Respond promptly and professionally to customer inquiries, and proactively resolve feedback or complaints.
• Collaborate closely with the Operations Team to to ensure smooth onboarding of new clients and fulfilment of service quality.
• Understand operational standards and procedures to effectively support new projects and maintain the existing customer base.
• Maintain and update company databases and filing systems, both physical and digital.
• Coordinate with Operations on scheduling manpower and equipment for jobs.
• Handle incoming calls, emails, and walk-in inquiries professionally.
• Liaise with vendors and suppliers on procurement matters (e.g., purchase of cleaning supplies).
• Maintain proper records for delivery orders, job completion forms, and client feedback.
• Perform other administrative or operational duties as assigned on an ad hoc basis.

Requirements:

• Candidate must possess at least a Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/NITEC qualification, with at least 2 years of relevant working experience preferred.
• Strong industry knowledge in commercial cleaning and disinfection.
• Organized, detail-oriented, and able to manage multiple tasks.
• Strong teamwork, communication, and interpersonal skills.
• Independent, self-motivated, and customer service-oriented.
• Computer literate, with proficiency in email and Microsoft Office.
• Singaporean ONLY.

Other Information:

• 5.5 working days per week
• Salary: S$2,000 to $3,000 (Based on experience)
• Location: Tuas, Singapore