Section Head - Packing

Roles & Responsibilities

• Plan, coordinate, supervise and have hands-on on packing activities, ensuring that the required quantity is packed, labelled and dispatched according to schedule and product specifications

• Complete packing and dispatching plans by scheduling and assigning personnel, revising schedules and resolving problems

• Work closely with QA Team, coordinate and ensure that consistent quality of products is maintained

• Maintain highest safety, sanitary and hygiene standards for a safe and clean work environment

• Comply with FSSC, AVA and other local food authorities, including MUIS/Halal, requirements

• Ensure proper storage, labelling and dispatching of products

• Perform or assist with administrative activities such as Production Planning and FSC/SAP production documentary

• Provide packing and dispatching information by compiling records and data, and maintain those updates frequently

• Ensure proper and safe use of all packing and labelling equipment and work areas

• Supervise staff to follow work and safety procedures

• Communicate job expectations, planning, work and safety procedures to staff

• Counsel and discipline staff

• Call for equipment repairs and area maintenance as necessary

• Recommend measures to improve work and service methods, equipment performance, quality control and increase efficiency and safety of department

• Perform any other duties assigned by Reporting Officer

Competencies & Experience

• Diploma or higher certification in Baking, Food Technology, or related field.

• Minimum 7 years of relevant experience in a bakery or food manufacturing setting, with at least 2 years in a supervisory role.

• Competent to be trainer

• Strong leadership and organizational skills.

• Deep knowledge of baking processes, food safety standards, and equipment operations.

• Proficient in inventory systems, scheduling tools, and production reports.

• Possess Quality Control skills competency such as work instruction, thermometer, weighing scale, vernier calliper, etc.

• Ability to lead under pressure and adapt to production demands.

• Able to work morning / night shift.