Facilities Customer Service Officer (Central | Immediate)

Position: Facilities Customer Service Officer
Location: Buona Vista, Singapore
Salary: Up to $2,800 per month
Working Days: Monday – Friday
Working Hours: 8:30am – 6:00pm

Job Responsibilities

• Act as the main point of contact for employee facility-related requests.
• Support the Facilities / Workplace Experience team in managing daily facilities operations.
• Manage work orders through Corrigo and assign requests to the appropriate teams, including Handyman, AV, Cleaning and BMS.
• Respond to facility requests through Microsoft Teams and email.
• Follow up with the relevant teams to ensure facility requests are completed on time.
• Coordinate and update training room setup requirements.
• Maintain and update meeting room booking schedules.
• Manage Mobile TV setup requests and ensure equipment is properly scheduled and available.
• Provide reception coverage from 12:30pm–1:30pm and 5:30pm–6:00pm.
• Support other facilities and workplace-related tasks as assigned.

Requirements

• Minimum Diploma in Management or other related works.
• Prior Experience in related role will be advantageous.
• Proficient in Microsoft Office and comfortable using computer systems.
• Good organisational and time-management skills.
• Positive can-do attitude and willingness to learn.
• Flexible and able to handle multiple requests at the same time.
• Good team player who can also work independently.
• Friendly, approachable and professional disposition.
• Good communication and customer service skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Job Nest EA Pte Ltd | EA Licence: 25C2805 | Haree Nanthini | Registration No: R25129572