Operations Admin

Job Summary

You will coordinate communications between agents, customers, and internal departments, manage delivery documentation and cash control, and perform administrative tasks to support smooth operations.

Responsibilities

• Coordinate phone calls with agents, customers, and sales Technical/Provision departments to ensure clear communication and timely responses
• Manage, sort, and distribute emails to the appropriate workflow personnel to maintain efficient information flow
• Control delivery orders and cash by ensuring accurate return of delivery notes and cash handling
• Perform other administrative duties to support daily operational needs

Preferred competencies and qualifications

• Proficient verbal communication skills to interact effectively with stakeholders
• Skilled in Microsoft Office and able to communicate clearly in spoken and written English
• Ability to work independently to complete assigned tasks without supervision
• Willingness to work a 5.5-day workweek with alternate Saturdays off