📍 TEMP CUSTOMER SERVICE OFFICER | LITTLE INDIA MRT #HMS

📍 TEMP CUSTOMER SERVICE OFFICER | LITTLE INDIA MRT

💰 $10 – $15/hour
📅 Contract till End Dec 2026 | Extension possible
🕐 Monday – Friday | 8.30am – 6.00pm
📍 Currently Woodlands | Relocating to REX House, Little India MRT around Oct 2026

Join a customer service team supporting members of the public through phone, email and administrative assistance. This is a good opportunity for candidates who enjoy helping others and are comfortable handling multiple tasks in a structured office environment.

Below Diploma / O-Level $10/hr
Diploma $11/hr
Undergraduate $12/hr
Degree Holder $15/hr

Key Responsibilities

Customer Service
• Handle inbound and outbound calls professionally and courteously
• Respond to email enquiries and provide timely assistance
• Provide information regarding appointments and service-related matters
• Address customer concerns with empathy and clarity

Administrative Support
• Perform data entry, filing and document management
• Update and process requests accurately
• Assist with reports and tracking of enquiries
• Maintain accurate records of customer interactions and information

Issue Resolution
• Liaise with internal teams to resolve customer enquiries
• Escalate complex or unresolved matters to the appropriate supervisor
• Follow up on outstanding requests to ensure timely resolution

Additional Information

• Must be able to commit until end December 2026
• Extension may be possible
• May occasionally be deployed to other service centres when required
• Government security clearance (Cat 2) is required and may result in approximately 2 weeks' delay before starting

📩 Interested candidates, please send your updated CV to [email protected] OR Telegram @jocelynchan
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820