Claims Analyst Casualty

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst, Casualty to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

Functional Responsibilities:

• To conduct assessment and process payment for on GL value based claims

• Administrative works (including but not limited to processing / coordinating / distribution of incoming and outgoing of the claim documents)

• Assist with entry and updating of key data and information into claims systems, computing of claims, process of payment for claims, recovery claims including digestion

• Assist to work on KIV files

• Assist to run reports/claim stats for all stakeholders.

• Adhoc administrative duties.

• Demonstrate a high level of competency with the use of systems and e-filing of documentations into electronic folders.

• Contribute to the team’s success via continuous improvement on claim file handling with feedback and support.

• Align mindset with the team members to maintain adherence of best practice protocols for claims, consistent with global best practice.

Accountabilities:

• Accurate data entry and process claim and/or administrative works assigned in timely manner.

• Effective communication within the team.

• Adherence to AIG internal claims SOP and global best practice.

What you’ll need to succeed

• Minimum diploma qualification in any fields and basic insurance certifications i.e. BCP and Comm GI.

• Preferably with administrative experiences

• Good communication skills, both written & verbal.

• Time management – ability to manage & prioritise workload and diary management.

• Ability to contribute effectively within a team environment.

• Ability to work with team

• Preferably with basic knowledge of legal / regulatory and litigation / procedural requirements for the line of business.

• Able to work under pressure and meet tight datelines.

Ready to take ownership? We would love to hear from you.