Associate Director, Product & Portfolio Mgmt

Job Summary

• Grow the Standard Chartered Singapore retail unsecured loans portfolio through developing and executing acquisition and retention strategies, monitor portfolio and campaign performance for opportunities and improvements

• Build the business case for product, process and system enhancements

• Respond to channel and client feedback and ensure compliance with regulations

Key Responsibilities

• The Retail Unsecured Lending Product and Portfolio Manager is an individual contributor responsible for driving the growth and profitability of Singapore’s retail unsecured loans portfolio. The candidate should develop and execute acquisition and retention strategies for targeted client segments, monitor portfolio and campaign performance to identify opportunities and improvements and build the business case for product, process and system enhancements. Working closely with cross-functional stakeholders, the candidate is also expected to respond to channel and client feedback, and ensure all activities comply with applicable regulatory, risk and conduct requirements.

Our Ideal Candidate

• 6 years of experience, with experience in Credit Cards / Consumer Unsecured Lending preferred

• Product Management and Project Management experience

• Results driven

• Analytical and strong communicator with ability to manage stakeholders

• Well-versed with the industry and competitor offerings

• Bachelors Degree

Motivations

• Enjoys working in a dynamic and supportive environment

• Finds satisfaction in effectively engaging cross-functional stakeholders to support the repositioning of the business to achieve growth

• Delights in addressing client concerns and ensuring compliance

Role Specific Technical Competencies

• Pricing Models and Analytics

• (Digital) Marketing Channels

• Lending Processes and Standards

• Customer/Market Focus

• Data Gathering and Reporting

• Digital Transformation

• Regulatory Environment – Financial Services

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers