Training Coordinator

Job Description

• Plan, schedule, coordinate and manage courses assigned.
• Provide admin and logistic support for trainings and events (registration, enquiry, data entry, room/zoom setup etc.).
• Provide training support to trainer/facilitators and trainees.
• Assist in the preparation of training and/or promotional materials.
• Manage sales enquiries and conduct prompt follow-ups.
• Handle sales and administrative support duties.
• Perform month-end reconciliation of account foreach course.
• Serve walk-in customers.
• Attend to incoming calls and phone enquiries.
• Provide operational support for bootcamps organized by the Company. This may include but not limited to site/material preparation works, actual running of events, taking photos, coordinate event arrangements etc.
• Provide excellent and timely internal and external customer service.
• Maintain professional image and provide professional service at all times.
• Perform any other ad hoc duties as and when required

Requirements

• Minimum Diploma and above.
• Proficient in MS Office applications.
• Good interpersonal and communication skills.
• Excellent phone etiquette.
• Able to multi-task and work in a culturally diverse environment.
• Customer-oriented, positive and willing to learn.
• Good organization and coordination skills.
• Able to work in a fast-paced environment