CUSTOMER SERVICE EXECUTIVE
About this job
* Handle customer enquiries and provide professional support for shipping and freight forwarding services.
* Coordinate import and export shipments with shipping lines, freight agents, transporters, and overseas partners.
* Prepare and process shipping documents, including shipping instructions, Bills of Lading, invoices, and related documentation.
* Monitor shipment schedules and provide timely updates to customers.
* Coordinate with internal operations teams to ensure smooth cargo movement and delivery.
* Handle customer feedback and resolve service-related issues efficiently.
* Maintain accurate shipment records and customer information.
Market insight
48% below medianSimilar jobs
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Frequently asked questions
What salary can I expect?
The employer lists 2 000 – 3 000 $ for this role at VEENOVA GLOBAL CONSULTANCY PTE. LTD. in Singapore. For comparison, the local market median is about 4 800 $ based on 75 102 similar offers.
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