AI Solution Architect

We are looking for a hands-on Pre-Sales Solution Architect to work directly with enterprise customers in Singapore, translating business requirements into practical AI solutions and supporting delivery from initial discovery through POC and implementation.

Job Description

• Partner with enterprise customers and internal sales teams to understand business challenges, technical requirements and potential AI use cases.
• Design suitable solution architectures and workflows based on customer requirements, platform capabilities and integration considerations.
• Own the technical journey from requirements gathering through solution design, customised demonstrations, proof-of-concepts, testing and delivery support.
• Build and adapt customer-specific demos or prototypes using modern AI-assisted development tools where appropriate.
• Take a hands-on approach to testing, troubleshooting and resolving technical issues rather than simply coordinating with engineering teams.
• Work closely with product, engineering and delivery teams based in China to translate customer requirements, clarify technical dependencies and support successful implementation.
• Define POC scope, technical requirements, success criteria and solution approach, and communicate recommendations clearly to customers and internal stakeholders.
• Support technical proposals and solution documentation, including architecture, sizing, integration requirements and implementation considerations.
• Engage with business stakeholders, IT teams and senior customer decision-makers to align technical solutions with business objectives, scalability and commercial considerations.
• Continue supporting customers after initial implementation by identifying optimisation opportunities, additional use cases and potential solution enhancements.

Requirements

• At least 8 years of experience in Solution Architecture, Solutions Consulting, Sales Engineering, Technical Consulting, Pre-Sales or a comparable enterprise-facing technical role.
• Strong technical foundation with proven experience working directly with large or complex enterprise customers.
• Demonstrated ability to take ownership of customer solutions from requirements gathering and technical design through POC, troubleshooting and delivery.
• Hands-on mindset with willingness to personally investigate technical issues, test solutions and work through implementation details rather than relying entirely on engineering teams.
• Strong Mandarin communication skills to work effectively with China-based product, engineering and delivery stakeholders.
• Comfortable operating in a lean, fast-moving environment where responsibilities may extend beyond traditional pre-sales activities.
• Strong stakeholder management and communication skills, with the ability to discuss both technical requirements and business outcomes with enterprise customers.
• Genuine interest in artificial intelligence and willingness to continuously learn new AI technologies, tools and product capabilities.
• Experience with Generative AI, conversational AI, chatbots, voicebots, agentic AI or related technologies is highly advantageous.
• Exposure to technologies such as large language models, NLP, speech-to-text or text-to-speech would be beneficial.
• Ability to build prototypes, work with APIs, understand system integrations or use AI-assisted development tools would be an advantage; strong software development experience is not mandatory.
• Experience supporting financial services, government or other complex enterprise customers would be advantageous.