前厅部主管 / Front of House Supervisor

薪资 / Salary：S$4,800 per month

工作地点 / Location：Chinatown, Singapore

行业 / Industry：Restaurant / F&B

岗位职责 / Job Responsibilities

1. 负责餐厅前厅日常运营及现场管理，确保服务流程顺畅。

Manage daily front-of-house operations and ensure smooth service.

2. 负责前厅员工的工作安排、排班、培训及服务质量监督。

Arrange staff duties and schedules, and supervise staff training and service standards.

3. 协调前厅与厨房之间的工作，提高出餐及整体运营效率。

Coordinate between the front-of-house and kitchen teams to improve operational efficiency.

4. 处理顾客意见、投诉及现场突发情况，维护良好的顾客体验。

Handle customer feedback, complaints and operational issues professionally.

5. 监督餐厅卫生、服务标准及日常营业准备工作。

Maintain restaurant cleanliness, service standards and daily operational readiness.

6. 协助经理进行员工管理、营业数据记录及日常运营工作。

Assist management with staff supervision, operational records and daily restaurant management.