SUPERVISOR

Job Description & Requirements

• Supervise and coordinate daily cleaning operations at assigned sites.
• Plan and assign duties to cleaners and ensure all tasks are completed according to schedule.
• Monitor staff attendance, punctuality and work performance.
• Conduct regular site inspections to ensure cleanliness and service quality standards are met.
• Train and guide new and existing cleaning staff on proper cleaning procedures and safety requirements.
• Ensure cleaning equipment, tools and supplies are properly used and maintained.
• Monitor stock levels and arrange replenishment of cleaning materials when required.
• Handle operational issues, customer feedback and complaints promptly.
• Communicate with clients regarding cleaning schedules, manpower requirements and service matters.
• Prepare daily or weekly reports on manpower, attendance and site operations.
• Ensure staff comply with company policies, workplace safety procedures and hygiene standards.
• Perform other supervisory and operational duties as assigned by management.

Requirements:

• Able to supervise and manage a team of cleaners.
• Good communication and interpersonal skills.
• Responsible, reliable and able to work independently.
• Able to handle multiple work sites and operational issues.
• Willing to work shifts, weekends or public holidays when required.
• Relevant cleaning or supervisory experience is an advantage.