Operations Executive (Foodcourt)

Job Purpose:

The Operations Executive responsibilities and ensure smooth operations within the foodcourt, which encompass end-to-end order processing. He / She aids in conflict resolution as well as supports the storage and deployment of products to clients.

Duties:

· Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values

· Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

· Conduct and monitor effective OJT training to all new cleaning staff based on the training to achieve operational excellence and skillsets

· Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

· To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

· Conduct and upkeep proper record for the foodcourt's tenants. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

· Support Ops Managers in improving work processes, productivity, and performances

Skills/Qualifications

· Independent and able to work in a fast-paced environment

· Strong customer management and organizational skills.

· Foster, build and maintain relationships with stakeholders.

· Self-disciplined, driven and motivated.

· Adaptable to changes.

· Able to lead, motivate, and coach a team.

· Preferred with Experience in foodcourt