Key Account Manager

What will you deliver?

- Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.

- Develop and deliver Key Account Management Plans to improve short-term and long - term EBIT and working capital.

- Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.

- Be accountable for the smooth daily operations and updated sel ling prices associated with your customers.

- Be the ‘change agent’ who drives margin improvement projects and commercial outcomes for your customer accounts.

- Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.

- Identify and secure new opportunities within your customer accounts.

- Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Vallen brand to the highest level.

- Ensure compliance with Vallen’s sales policies and procedures.

- Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.

Requirements

- Bachelor’s degree in Business Administration, Supply Chain Management or related discipline

- Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers

- Ability to think strategically and communicate effectively with all levels of management

- Ability to manage ambiguity and apply problem-solving skills

- Ability to influence across teams, creating effective internal business partnerships

- Ability to effectively manage multiple projects and work effectively under deadlines

- Understanding of financial concepts such as EBIT and working capital