Sales Support Officer (7 months)

Key responsibilities

• Handle sales enquire through phone or email, generating leads

• New product inquiry – send to sales personal or direct handle sales inquiry for repeat order

• Create / amend quotation as per salesperson and customer’s requirement

• Processing sales orders, supporting the sales team with general operations to help reach the team’s objectives.

• Monitoring goods readiness for orders, expediting with the factory/suppliers for the best delivery schedule to customer

• Raise amendment to amend any description or job-related stuff, such as brand/model/pricing, etc.

• Maintain stock level and request Material Requisition for purchasers to purchase

• Processing proforma invoices and creating delivery order

• Follow up deposit payment from customer before releasing goods

• Processing delivery orders from Commercial Invoice (Overseas Shipment) and forward to finance for billing

• To close job within month end closing

• Assisting Sales to obtain quotations from suppliers.

• Coordinate with the warehouse/service for customer deliveries, installation and self-collection arrangements.

• Coordinate with purchaser on shipment status and ETA updates.

• Update customers on order status and delivery schedule.

• Assist in resolving order, delivery, and documentation issues.

• Maintain proper filing of sales-related documents and records.

Additional support role to Costing/Project

• Assisting Sales to fill up BQ contents

• Get quotations from suppliers for costing and purchasing purpose.

• Assist to determine pricing mark up on quotations

• Sales to fill up pre-qualification tender questionnaire for submission purpose

• Preparing catalogues for tender submission.

About you

• Able start work in mid of November.

• Proactivity & good attitude

• Well versed in Excel spreadsheet & Microsoft Office software

• Good administrative skills

• Quick to learn

• Good computer and keyboard skills

• An ability to work under pressure and to deadlines