KYC Operations - Contract

You will be part of the Client Experience organization within Operations. You will manage client onboarding mandates (institutional/Corporate), ensuring requests are project-managed and completed on time. The team collaborates closely with Sales, Credit, Legal, Compliance, and Operations to deliver a seamless onboarding journey and exceptional client experience.

What You’ll Do

As a Junior KYC Contract Staff, you will play a key role in supporting the onboarding of new clients. This is a hands-on role where you’ll gain exposure to multiple business functions and learn the end-to-end onboarding process.

Key Responsibilities:

• Support Sales in prioritizing client onboarding requests

• Drive documentation and account opening processes from initiation to completion

• Act as the first point of contact for clients during onboarding

• Liaise with internal stakeholders (Legal, Credit Risk, Compliance, Operations) to ensure smooth workflows

• Provide status updates to Sales and clients, ensuring transparency

• Escalate issues or bottlenecks promptly to relevant teams

What We’re Looking For

• Degree in the related discipline and with up to 2 year of experience in banking operations, client onboarding, or KYC

• Strong skills in Excel, PowerPoint, and data analytics

• Energetic, adaptable, and able to use AI tools effectively to enhance workflows or reports output

• Excellent communication and organizational skills

• Detail-oriented, proactive, and eager to learn in a fast-paced environment

• Ability to work collaboratively across teams and manage multiple priorities

• Interest in financial markets and client service excellence

Why Join?

• Gain valuable exposure to global banking operations and client onboarding processes

• Work alongside experienced professionals across Sales, Legal, and Compliance

• Develop foundational skills in KYC, risk management, and client relationship handling

• Be part of a dynamic team that values efficiency, transparency, and client satisfaction
  

  This is a 6 month contract role with possibilities of conversion or extension.
  

  R1100672
  99C3289