Director Solution Architecture

Say yes to a better tomorrow!  
SHL, People Science. People Answers. 

Are you ready to be a part of an organizational transformation? SHL is hiring a Director Solution Architecture based in Singapore. The Director of Solution Architecture will be accountable for the quality, consistency, and commercial effectiveness of SHL’s pre-sales solution architecture across APAC regions.

The Director of Solution Architecture will lead a team of Solution Architects guiding enterprise accounts, ensuring SHL’s SaaS talent solutions are positioned as scalable, differentiated, and deployable.
Operating as a senior presales’ leader and recommended advisor, the role balances strategic leadership, hands-on deal engagement, and development, while acting as a critical bridge between Sales, Marketing, Product, and Delivery. The role ensures that what is sold can be successfully implemented, scaled, and expanded, protecting both customer outcomes and SHL’s commercial integrity.

An excellent benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. Hybrid working is available.

Candidates must be eligible to work in Singapore without sponsorship/restrictions.

What you will be doing:

• Lead and develop the Solution Architecture function across Asia Pac including India, Australia and Southeast Asia markets, setting clear expectations, standards, and ways of working.
• Own the solution quality bar across all presale’s engagements
• Partner with Product and Engineering to shape roadmap prioritization based on market customer needs.
• Strategic Deal Engagement & Lead or assist complex discoveries with C-suite, HR, TA, IT, and Procurement stakeholders.
• Demonstrated experience to solution AI-powered products, including familiarity with model governance, accountable AI frameworks, and the knowledge of how to lead credible AI buying conversations with enterprise customers (CHROs, IT, Procurement).
• Fluency in skills-based organisation trends and the evolving skills infrastructure landscape including how experience taxonomies, ontologies, and talent intelligence platforms are reshaping enterprise HR strategy.
• Broad exposure to the HR Tech or Talent Tech ecosystem, with the experience to position solutions within a customer's wider HCM and talent architecture.
• Proven success influencing and scaling high-performing presales or solution consulting teams across varying seniority levels.
• Executive-level communication and stakeholder management capability, including experience navigating IT, Security, and AI governance stakeholders alongside HR and TA buyers.
• Comfortable operating across markets with different enterprise maturity, commercial norms, and stakeholder culture, particularly within the APAC region.

What we are looking for from you:

• Familiarity with major HCM and talent ecosystems or similar platforms.
• Experience influencing product strategy and roadmap outcomes based on enterprise customers and market signal.
• Background in people analytics, talent intelligence, or assessment including awareness of how psychometric and behavioral data is evolving within AI-driven talent platforms.
• Experience working across global or multi-regional enterprise markets, with APAC exposure particularly valued.

Knowledge of emerging AI regulation and data governance frameworks relevant to enterprise HR technology procurement