Senior Talent Acquisition

Key Responsibilities

Talent Acquisition and Workforce Planning

• Manage end-to-end recruitment for technology, infrastructure, applications, cybersecurity, service desk and project-based positions.
• Work with clients and internal stakeholders to understand hiring requirements, workforce plans and deployment timelines.
• Develop sourcing strategies for specialised, high-volume and time-sensitive recruitment assignments.
• Source, screen and assess candidates based on technical suitability, employment eligibility, availability and client requirements.
• Manage interviews, offers, salary negotiations, documentation, onboarding and deployment.
• Maintain recruitment pipelines to support current requirements and anticipated workforce demand.
• Monitor recruitment metrics, including submission quality, interview conversion, offer acceptance, fulfilment rates and time to hire.
• Ensure recruitment activities comply with fair-employment practices and applicable regulations.

Client and Account Delivery

• Serve as the main operational contact for assigned client accounts.
• Manage day-to-day account delivery, workforce requirements, service expectations and escalations.
• Conduct regular client meetings and provide updates on recruitment progress, workforce status, risks and outstanding actions.
• Build effective working relationships with hiring managers, procurement teams, project managers and other stakeholders.
• Coordinate employee mobilisation, onboarding, access arrangements, redeployment and offboarding.
• Monitor contractual deliverables, service-level requirements and key performance indicators.
• Identify delivery risks and implement timely corrective or recovery measures.
• Support account retention, service expansion and the identification of additional workforce requirements.
• Prepare account reports, manpower updates and performance presentations for clients and management.

Essential Requirements

• Diploma or degree in Human Resources, Business, Information Technology or a related discipline.
• At least 7 years of relevant experience in recruitment, talent acquisition, staffing or workforce solutions.
• At least 3 years of direct experience managing client accounts or recruitment delivery for enterprise customers.
• Strong track record in recruiting technology professionals across multiple IT job families.
• Experience managing end-to-end recruitment, from requirement qualification and sourcing through offer management and deployment.
• Experience supporting project-based, outsourced or contract workforce operations.
• Demonstrated ability to manage multiple vacancies, deployed employees and client stakeholders concurrently.
• Strong understanding of recruitment metrics, service levels and account-performance reporting.
• Good knowledge of Singapore employment practices, fair-hiring requirements and PDPA obligations.
• Strong communication, negotiation, stakeholder-management and problem-solving skills.
• Able to manage operational escalations and work effectively under tight delivery timelines.