Sales Manager / Senior Sales Manager

We welcome applications from candidates with relevant sales experience who demonstrate the right attitude, strong communication skills and a passion for hospitality. Responsible for driving room revenue and business opportunities, with a strong focus on the Leisure and Travel Trade segments. This role is ideal for a motivated hospitality sales professional who enjoys building relationships, developing new business, and achieving hotel targets.

Key Responsibilities

• Develop and maintain strong business relationships with leisure clients, travel agencies, tour operators and travel trade partners.
• Develop and implement sales strategies to achieve individual and hotel revenue targets.
• Conduct sales calls, client visits, presentations and site inspections.
• Manage and grow the hotel's leisure and travel trade accounts.
• Establish partnerships with local and international travel agencies, tour operators and relevant industry partners.
• Negotiate rates, contracts and business agreements in line with the hotel's commercial strategy.
• Monitor market trends, competitor activities and business opportunities.
• Participate in trade shows, sales missions, networking events and promotional activities.
• Work closely with Revenue, Reservations, Front Office and other departments to maximise business opportunities and ensure excellent guest experiences.
• Prepare regular sales activity reports, forecasts and updates for management.
• Handle client enquiries and follow up on leads in a timely and professional manner.
• Support the Sales & Marketing team in achieving overall hotel business objectives.

Requirements

• Relevant experience in hotel sales, hospitality, travel trade or a related field is preferred.
• Candidates with different levels of relevant experience may be considered based on suitability for the position.
• Strong network and knowledge of the leisure and travel trade market will be an advantage.
• Excellent communication, interpersonal and negotiation skills.
• Strong sales and business development mindset with a proven ability to build client relationships.
• Self-motivated, proactive and target-driven.
• Good organisational and time-management skills.
• Able to work independently as well as collaboratively with different departments.
• Proficiency in Microsoft Office and relevant sales systems.
• A positive attitude and genuine passion for the hospitality industry.

Other Information

Interested applicants to please email your resume to Josephine Leong (People & Culture Manager-HR) at [email protected]