Restaurant Assistant Manager

Job Description / Responsibilities

• Assist the Restaurant Manager in overseeing daily restaurant operations.
• Supervise and coordinate the service team to ensure smooth and efficient operations.
• Be hands-on and perform floor duties during service, including greeting guests, taking orders, serving food and beverages, clearing tables and attending to guest requests.
• Maintain high standards of service, hospitality and guest satisfaction.
• Handle guest feedback and complaints professionally and promptly.
• Lead, train and guide service staff on service standards, product knowledge and SOPs.
• Assist with staff scheduling, deployment and attendance matters.
• Conduct daily briefings and communicate operational requirements to the team.
• Coordinate closely with the kitchen and bar teams to ensure efficient service.
• Monitor restaurant supplies, equipment and inventory levels.
• Assist with stock control, ordering and monthly inventory when required.
• Ensure proper use of the POS system, cashiering procedures and daily closing.
• Ensure compliance with food hygiene, workplace safety and company policies.
• Assist with opening and closing duties.
• Support the Restaurant Manager in achieving operational and service objectives.
• Perform any other duties as assigned by Management.