Admin Front desk (Part-Time)

Part-Time Front Desk Assistant
Are you passionate about education and looking for a flexible, dynamic role? Joyous Learning is seeking a Part-Time Front Desk Assistant to join our warm and friendly team! This is the perfect opportunity for individuals who enjoy interacting with parents and children, love managing administrative tasks, and prefer a role that offers work-life balance.

About the Role
As the first point of contact at Joyous Learning, you’ll create a welcoming and organised environment for parents and students while supporting the smooth operation of our centre.

Key Responsibilities

Customer Service:

• Respond to enquiries via email, phone, and messaging apps.
• Provide accurate information about courses, schedules, and policies.
• Address concerns or issues professionally and promptly.

Administrative Support:

• Help teachers with administrative tasks, including preparing course materials and managing records.
• Update student attendance and communicate important updates to parents.

Student and Parent Interaction:

• Welcome and usher students to classrooms while maintaining order in the waiting area.
• Create a safe, friendly, and conducive environment for students and their families.

Centre Operations:

• Handle front desk duties, such as managing appointments and walk-in enquiries.
• Keep the reception area clean, organised, and presentable.
• Assist with ad-hoc tasks as needed to support the centre’s operations.

What We’re Looking For:

• Minimum GCE ‘O’ Level qualification or equivalent.
• Some experience in customer service or administration (education sector experience is a plus).
• Proficiency in Microsoft Office and familiarity with email and messaging apps.
• Excellent communication and interpersonal skills.
• A warm, approachable personality with a passion for working with children and families.
• Ability to multitask and stay organised.
• Flexibility: Ideal for individuals looking for a part-time role that offers some flexibility, with availability for at least one weekend day (Saturday or Sunday) and two weekdays.

How to Apply:
Send your CV and a brief cover letter to [email protected] with the subject line: Application for Part-Time Front Desk Assistant – Joyous Learning.

We look forward to welcoming you to the Joyous Learning family!