Customer Service Executive.

Info can be shared ATM: -

• Basic UP $3800 (With Relevant Exp) + AWS + VB
• 5 Days office hours (8:30am to 5:30pm)
• Tampines

Your Responsibilities: -

• Manage customer service operations by responding to inquiries, resolving complaints and claims, and providing timely support through phone, email, and ticketing systems.
• Manage customer orders by processing purchase orders, coordinating stock allocation, and arranging timely delivery to meet customer requirements.
• Build and maintain strong customer relationships through regular communication, meetings, feedback monitoring, and proactive engagement, including recommending relevant products.
• Monitor and improve customer service performance by preparing monthly reports, identifying areas for improvement, and supporting the implementation of service policies and procedures.
• Collaborate with internal teams to ensure timely resolution of customer issues and support continuous improvement initiatives and other assigned projects.

You will need: -

• Diploma in any discipline
• Competency in using SAP/S4 Hana SD module
• Willing to travel overseas 1-2 times a year

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541