Assistant Manager

What you will be doing:

a. Project Management

• Lead and supervise Project Coordinators in managing end-to-end non-domestic gas installation projects, from design to commissioning.

• Oversee key project controls, including budgeting, scheduling, risk management and contractor selection.

• Ensure effective alignment and coordination with clients, consultants, internal teams and regulators.

• Manage the submission, amendment and approval of gas drawings as required.

• Ensure the safe and timely completion of commercial and industrial gas installation projects.

• Minimize project delays and cost overruns.

• Strengthen client engagement and industry credibility.

• Support revenue generation through the efficient execution of non-domestic installation works.

  
  

b. Regulation and Compliance

• Provide consistent support to the Regulatory Team in technical plan assessment and approval workflows.

• Provide regulatory advice, particularly on emerging or complex requirements such as City-OG and new regulatory frameworks.

• Coordinate with regulatory bodies to ensure alignment on submissions and compliance requirements.

• Strengthen institutional knowledge and reduce dependency on a small group of technical approvers.

  
  

c. Contractor Performance Management (Residential)

• Continuously review, enhance and administer the penalty and incentive framework, ensuring alignment with actual service outcomes.

• Analyze monthly contractor performance and execute the penalty and incentive process accurately and on schedule.

• Collaborate with the Domestic Team to identify recurring service lapses and propose systemic and preventive solutions.

• Improve contractors’ service quality and reduce recurring service failures.

• Establish a fair and data-driven performance mechanism that strengthens supplier relationships.

  
  

d. Operational Systems Management

• Lead and support project start-ups, ensuring smooth initiation, stakeholder alignment and operational readiness.

• Drive system enhancement initiatives, including UAT planning, user trials and implementation, to ensure system reliability and data accuracy.

• Provide key coordination for cross-functional projects, such as:

  • Salesforce Feedback & Complaints workflow enhancements

  • Digital Submission Portal adoption and integration

  • Billing and cost recovery strategy development

What we are looking for:

• Degree/Diploma in Engineering discipline.

• Minimum 5-8 years of relevant experience in project management, engineering, utilities, gas or infrastructure-related industries.

• Good knowledge of gas installation, technical drawings and relevant regulatory and compliance requirements.

• Strong analytical, problem-solving and stakeholder management skills.

• Able to manage multiple priorities independently and work effectively with internal and external stakeholders.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.