Software Engineer

Job Description

Functional Support

• Understand business requirements and translate them into functional and technical requirements.
• Analyze existing applications and recommend enhancements to improve system functionality and business processes.
• Perform data analysis, testing, and validation to ensure system enhancements meet business requirements.
• Work closely with project leads, business users, and technical teams to resolve issues and improve application functionality.

Technical Support

• Support the development, maintenance, and troubleshooting of web applications using React, TypeScript, and Java.
• Provide post-implementation and Business-as-Usual (BAU) application support.
• Monitor and troubleshoot batch processing jobs to ensure scheduled processing runs successfully.
• Develop and optimize SQL queries for reporting, data analysis, and application support.
• Maintain and support legacy applications using COBOL and JCL, including systems involving VSAM and sequential file structures.
• Investigate application performance issues and recommend appropriate technical improvements.
• Provide technical support to project leads and business users and assist in resolving application-related issues.

Problem Solving

• Troubleshoot issues across frontend applications, backend services, databases, and batch processing.
• Investigate frontend UI/UX issues and work with relevant teams to improve application usability and performance.
• Analyze recurring operational issues and recommend solutions to improve system stability and efficiency.
• Support system enhancements, process improvements, and automation initiatives.

Collaboration

• Collaborate with business users, project leads, developers, and other technical teams to deliver application enhancements.
• Communicate technical issues and solutions clearly to both technical and non-technical stakeholders.
• Participate in cross-functional activities to ensure smooth implementation and support of application solutions.

Skills / Requirements

• Diploma or Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Experience in application development, application support, or software engineering.
• Hands-on experience with Java and SQL.
• Experience with React and TypeScript.
• Knowledge of COBOL and JCL is required.
• Experience with VSAM and sequential files will be an advantage.
• Experience in batch processing and troubleshooting is preferred.
• Good analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Ability to work effectively with both technical and business teams.