UI Designer (Public Sector)

• 1-year contract, renewable
• Government project
• Hybrid work arrangement

Project Overview

This project delivers a volunteer management system. The role focuses on interface design across the system's core workflows, supporting coordinators, administrators, and volunteers through a clear, usable, and accessible interface.

Roles & Responsibilities

• Design UI screens and end-to-end flows across the system's key user journeys
• Translate product requirements and research insights into concrete, usable interface designs
• Design for the full range of users — coordinators, administrators, and volunteers — accounting for their differing needs and contexts
• Establish consistent UI patterns and components across the system
• Plan and run usability testing to validate design decisions, and translate findings into improvements
• Ensure interfaces meet WCAG 2.1 accessibility standards in practice
• Partner with researchers, product managers, and engineers to move designs from concept to implementation
• Contribute reusable patterns and components back to the government design system where relevant

Qualifications & Skill Sets

• At least 5 years of experience in UI or product design, with a portfolio of shipped digital products
• Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens
• Advanced Figma proficiency, including componentisation and design tokens
• Hands-on usability testing experience — planning, running, and acting on findings
• Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design)
• Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage
• Clear communicator, able to articulate design rationale to both technical and non-technical audiences

/Ref: T24-242