CUSTOMER SERVICE OFFICER

JobDescription & Requirements

Details:

6 days workper week

shiftingwork

A Shift08am-4pm

B Shift03pm-11pm

*Will beassign in condo/mall/office environment

Job Scope

• Provide excellent customer service to internal and external customers.
• Maintain good customer service toward guest, residents, shoppers and customers
• Assist in the execution of shopping mall’s promotion and redemption programmes.
• To assist in office and administrative matters.
• Handle all customers’ enquiries and provide assistance
• To learn and familiarize with the different systems and SOP.
• To receive and forward all courier service documents & parcels at the reception counter.
• Any other task as assigned by immediate supervisor/management.

Requirements

· Goodinterpersonal skills

· Fluencyin English Language

· ComputerLiterate