System/network Engineer - for Hongkong

Position: System Engineer

Functional Group: Life Cycle Services

Base location: Hong Kong

Travel: Occasional short business trips per project requirement, overseas travel generally not required.

Role Overview:

Our System Engineer role provides on-site and remote support for multiple clients.This role offers exposure to diverse technologies and environments, focusing onthe maintenance and support of server/desktop, and network infrastructure.

Requirements / Pre-requisite:

· Education & Certificates:

• Higher Diploma or above with major in Computing / Information Technology or related disciplines.

· Experience:

• 3 years or above experience in technical support in infrastructure field.

• Proven and hands-on experience with network and security hardware and software, such as switches, routers, and firewalls (e.g., Palo Alto, Cisco, Fortinet, Aruba, and Juniper), intrusion detection/prevention systems (IDS/IPS), VPNs, and vulnerability scanners like Nessus.

Technical Knowledge:

• Basic understanding of signal propagation, antenna theory, modulation technology, and the ability to characterize RF performance.
• Understanding of basic electrical circuits and safety precautions. Ability to analyse and troubleshoot electrical circuits.
• Expertise in network protocols like TCP/IP, as well as hands-on experience with networking concepts such as LAN/WAN, DHCP, DNS, and VLAN.
• Practical skills like using testing equipment, interpreting blueprints, and, applying and using computer-aided design software.

· Interpersonal Skills:

• Proficiency in written and spoken English and Cantonese.
• Possess excellent communication skills to effectively collaborate with technical and non-technical stakeholders and documenting processes.
• Be able to work well with multi-disciplinary cross-functional teams.

Work Style:

• Strong analytical and problem-solving skills to diagnose and resolve network issues in a production environment using diagnostic tools like network monitoring and diagnostic tools, taps, and, packet and spectrum analysers to troubleshoot issues.

Flexibility:

• Willing to working at construction site and powerplant

Key Responsibilities:

• Design, deliver, implement, and support infrastructure system and network.
• Provide support in person or remotely with clients per SLA and response times.
• Handle network, desktop/server hardware and software, and application systems for incidents and issues resolution.

Reporting Structure:

• LCS / Project Manager