SUPERVISOR

Job description

Prepare and serve a variety of tea, coffee, and specialty beverages

Screening, interviewing, hiring, and training Coffee Shop staff.

Managing Coffee Shop staff's work schedules.

Conducting regular inspections of the Workbench to determine whether proper standards of hygiene and sanitation are maintained.

Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the Coffee Shop’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Requirements

At least 3- 5 years relevant working experience

Able to work on Weekends and PH

Able to work in a fast-paced environment.

Able to stand for long periods.

Able to do everything when manpower is not enough. Including cleaning, stocking, and supplying designated facility areas (dusting, sweeping, vacuuming, mopping)

Extensive knowledge of making coffee, with the ability to remember and recall the drink menu to inform customers and wait staff

Familiarity with coffee shop management software/ POS

Strong leadership, motivational, and people skills

We regret that only shortlisted candidates will be notified.