Experience & Interface Designer - #1606

**Project Overview**

The project delivers a volunteer management system. The role focuses on interface design across the system's core workflows — supporting the people who coordinate, manage, and participate in volunteering through a clear, usable, and accessible interface.

**Roles & Responsibilities**

• Design UI screens and end-to-end flows for the volunteer management system across its key user journeys.

• Translate product requirements and research insight into concrete, usable interface designs.

• Design for the range of users the system serves — coordinators, administrators, and volunteers — accounting for their differing needs and contexts.

• Establish consistent UI patterns and components across the system.

• Plan and run usability testing to validate interface decisions, and translate findings into design improvements.

• Ensure interfaces meet accessibility standards (WCAG 2.1), applied in practice.

• Partner with researchers, product, and engineering to move designs from concept through to implementation.

• Contribute reusable patterns and components back to the government design system where relevant.

**Qualifications & Skill Sets**

• At least 5 years of experience in UI or product design, with a portfolio of shipped digital products.

• Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens.

• Advanced Figma, including componentisation and design tokens.

• Hands-on usability testing experience — planning, running, and acting on findings.

• Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design).

• Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage.

• Clear communication of design rationale to technical and non-technical audiences.