Front Desk/Administrator

Job Summary

You will serve as the front desk officer and administrative staff at a boutique luxury Pilates studio in Singapore’s Dempsey Hill area, managing customer communications, assisting with class scheduling, and performing administrative tasks to support studio operations.

Responsibilities

• Communicate proactively with customers to address inquiries and provide assistance related to class scheduling, positive mood
• Follow up on customer requests to ensure timely and accurate resolution
• Perform administrative duties to maintain smooth studio operations
• Use CRM software to manage customer information and class bookings efficiently
• Detail oriented to ensure no scheduling issues
  

Preferred competencies and qualifications

• Experience using CRM software for fitness studios such as MindBody Online or Vibefam
  
  
  Studio timings are 8.30pm to 1.30pm, then 4.30 to 8.30pm on Mon Tues and Thurs, 3 hours break in the middle. Friday is half day at only 8.30am to 1.30pm. Weekends are 8.30am to 5.30pm straight, with 1 hour lunch break. Wednesday is off