Operations Manager

Operations Manager

Key Roles & Responsibilities:

Administration & Operations Management: Overseeing daily administrative functions at site offices, managing facilities, utilities, and general workflows.

• Documentation & Record Keeping: Maintaining and organizing all project-related documents, including contracts, permits, licenses, vendor files, reports, and drawings.
• Compliance & Licensing: Managing applications, renewals, and compliance matters with relevant authorities (e.g., MOM, BCA, SCDF), including certifications like ISO and safety standards.
• Procurement & Financial Support: Supervising site procurement, managing petty cash, tracking project costs, checking invoices, processing purchase orders, and assisting with budget reports and cost control.
• Human Resources Support: Assisting with recruitment, onboarding, staff deployment, payroll administration, attendance tracking, and managing employee records and welfare.
• Coordination & Communication: Acting as a primary liaison between site teams, head office, clients, vendors, and subcontractors, and preparing meeting minutes.
• Process Improvement: Analyzing existing processes and developing more effective or efficient administrative strategies and systems.

Requirement

· Possess at least a Bachlor Level Degree in any Field

· Minimum 3 years of relevant experience in a managerial role, preferably in retail property or mall operations management

· Experience in Property/Facilities Management, and MCST Management will be an added advantage

· Good knowledge of building systems (ie. electrical, ACMV, mechanical). Familiarity with statutory and regulatory requirements, including authority submissions. NEA Environmental Control Office certification is preferred

· Excellent leadership, communication and interpersonal skills

· Strong organizational and problem-solving abilities

· Proactive and service-oriented with a customer-first mindset

· Proficiency in Microsoft Office Suite

· Ability to manage multiple priorities, meet deadlines and perform effectively under pressure