ServiceNow Developer

Role & Responsibilities

• Design, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices

• Build platform features using business rules, script includes, Client Scripts, Flow Designer, and Glide APIs

• Design and implement REST/SOAP integrations using IntegrationHub and MID Server

Module Specialism

· ITSM — ITService Management

· ITAM — ITAsset Management

· ITOM — ITOperations Management

· CMDB —Configuration Management

· HRSD — HRService Delivery

· CSM — CustomerService Management

· FSM — FieldService Management

· SPM —Strategic Portfolio Management

· GRC / IRM —Governance, Risk & Compliance

· SecOps —Security Operations

· App Engine —Custom Development

· Now Assist /Agentic AI

Requirements

• Hands-on ServiceNow platform experience appropriate to the level you are applying for (see Level Guide above)

• Proficiency in JavaScript — Business Rules, Script Includes, Client Scripts, UI Actions, Glide APIs

• Experience with REST/SOAP APIs, JSON/XML, and integration patterns (Integration Hub preferred from Consultant level)

• Solid understanding of the SDLC and Agile/Scrum delivery methodologies

• Strong analytical skills and ability to translate requirements into platform solutions

• Good communication skills — able to engage with technical teams and non-technical stakeholders.