Freight/Shipping Assistant

Basic Salary: S$2,700 to S$3,000

Working Hours: 5 Working Days, 08:30amto 05:30pm

Manage daily freight operations, handling end-to-end shipment execution, documentation, customs clearance and invoicing. Serve as a key liaison between clients, overseas partners and carriers to ensure efficient and timely cargo movements.

Job Responsibilities:

1. Coordinate among customers, vendors, warehouse teams and internal departments to manage operational workflows for import, export and transshipment cargoes.

2. Prepare and verify shipping documentation and process customs permit declarations via TradeNet/PortNet.

3. Work directly with overseas agents, carriers, and clients to ensure smooth shipment handovers.

4. Maintain clear and proactive communication regarding shipment status, potential delays and operational updates.

5. Field customer inquiries regarding freight rates and shipment tracking.

6. Prepare accurate rate quotations and service proposals.

7. Verify vendor changes, transport costs and carrier invoices against agreed rates.

8. Generate customer billing and job invoicing.

9. Proactively identify and resolve discrepancies or delays to maintain service standards.

Requirements:

1. 1-2 years of relevant experience, prior exposure to both air and sea freight import/export processes is a strong advantage.

2. Understanding of shipping procedures, documentation and customs clearance.

3. Good written, verbal and interpersonal communication skills.

4. Problem solving abilities with the initiative to work independently in a fast-paced environment.