Service Desk Engineer
About this job
• End-to-End Ticket Lifecycle and monitoring relevant metrics • Incident Management Workflow, including appropriate escalation • First Call Resolution and Remote assistance • Users’ IT accounts and access management (e.g. AD and Email account) • Password Resets and Account unlock (including self-service) • Process Change & Service requests
Market insight
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Frequently asked questions
What salary can I expect?
The employer lists 2 000 – 2 700 $ for this role at ITCAN PTE. LIMITED in Singapore. For comparison, the local market median is about 5 661 $ based on 26 097 similar offers.
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