Systems Solutions Engineer

Job Summary:

The System Solutions Engineer is responsible for designing and implementing technical solutions that meet customer requirements, supporting the team in ensuring successful project delivery. This role involves hands-on work in system integration, technical troubleshooting, and collaboration with cross-functional teams to provide innovative and efficient solutions.

Job Description:

1. Solution Development

• Analyze customer requirements and contribute to the design of technical solutions in collaboration with the Senior System Solution Engineer.
• Assist in creating system architectures and workflows for seamless system integration.
• Participate in the development of Proof of Concepts (POCs) to validate solution effectiveness.

2. System Implementation and Support

• Configure, install, and test system solutions, ensuring alignment with design specifications.
• Provide technical support and troubleshoot issues during and after deployment.
• Prepare and maintain technical documentation, including system configurations and user guides.

3. Collaboration

• Assist to provide technical input during the pre-sales and implementation phases.
• Engage with vendors and third-party partners to coordinate the procurement and integration of system components.
• Work closely with project teams to provide post-implementation support and resolve technical issues.

4. Learning and Development

• Stay updated with the latest industry trends and emerging technologies.
• Actively participate in training/workshop/summit/conference.

Job Requirements:

• Diploma/Degree in Computer Science, Information Technology, Network Engineering, or a related field.
• 2–5 years of experience in IT systems/network analysis, network engineering, or related fields.
• Proficiency in Microsoft 365, SharePoint, ERP/HRMS systems.
• Experience with Microsoft Azure, Active Directory, virtualization (VMs).
• Basic scripting knowledge (PowerShell/Python) is an advantage.
• Relevant certifications (e.g., CCNA, CCNP, Microsoft Azure Administrator, ITIL) are an advantage.