Project Manager

Key Responsibilities

• Project Delivery & Governance: Oversee end-to-end delivery of IT projects from initiation to closure, ensuring completion within agreed scope, schedule, and budget. Apply structured delivery frameworks and Agile metrics (e.g., velocity, burn-down charts) to monitor progress and outcomes.
• Team Coordination & Resource Management: Lead and allocate cross-functional, distributed teams across geographies and time zones. Prepare teams for project kick-off and ensure optimal resource utilization throughout the lifecycle.
• Progress Monitoring & Risk Mitigation: Track project activities, milestones, and budgets.
• Develop and report delivery metrics, proactively identify issues, and implement resolution strategies to mitigate risks and ensure successful outcomes.
• Agile Execution & Continuous Delivery: Champion Agile methodologies including sprint planning, backlog management, and continuous integration/delivery. Facilitate Agile ceremonies and coach teams to improve Agile maturity.
• Stakeholder Collaboration & Communication: Work closely with business, operations, transformation team and technology stakeholders to define scope, budget, goals, and deliverables. Provide consistent, transparent updates on project status, challenges, and resolution strategies.
• Regional & Local Market Alignment: Liaise with regional teams to tailor solutions for local market needs while maintaining alignment with enterprise architecture and compliance standards.
• Culture & Team Development: Foster a high-performing, collaborative team environment. Provide coaching and feedback, encourage innovation, and drive continuous improvement aligned with technology strategies.

Key Requirements

• Proven track record in managing large-scale, complex projects in program delivery roles.
• Industry Knowledge: Prior experience in insurance project delivery, with solid business acumen in insurance and finance domains.
• Technical Expertise: Strong hands-on experience with Java, Angular, DevOps, microservices, and cloud-native solutions. Ability to guide solution design and implementation aligned with technical standards.
• GenAI & Emerging Technologies: Familiarity with Generative AI concepts and tools, including their application in enhancing delivery efficiency, automation, and customer experience. Ability to evaluate and integrate GenAI solutions into existing technology stacks and processes.
• Agile & Delivery Management: Deep understanding of Agile methodologies and practices, including sprint planning, backlog grooming, and continuous integration/delivery. Experience managing delivery across onshore/offshore models for global clients.
• Project & Risk Management: Skilled in project planning, project financials control, milestone tracking, and delivery metrics. Capable of identifying risks, building contingency plans, and ensuring compliance with regulatory and security standards.
• Stakeholder Engagement & Communication: Strong interpersonal and communication skills, with the ability to engage and influence stakeholders across business, operations, and technology. Proven ability to manage expectations, resolve conflicts, and drive consensus in complex environments.
• Leadership & Collaboration: Proven ability to lead cross-functional teams, foster a high-performing culture, and drive alignment with business goals. Encourages innovation and continuous improvement.
• Tools & Problem-Solving: Proficient in Jira, Confluence, and other project tracking tools. Demonstrates creative problem-solving and professionalism under pressure.