Software Test Manager

Primarily responsible for assisting Software Test Manager (STM) in managing end-to-end cycles of software testing engagements of varying types (Functional, Non-Functional, Automation, etc.) and scope, scale and complexity, and phases (Function Test, System Integration Test, System Acceptance Test, User Acceptance Test, etc.) and duration, from initial requirements clarifications, test design and test data development, test environment readiness review and preparation, test planning and scheduling, to execution, defects logging, triage facilitation, and reporting. In doing so, able to establish test scope and ensure comprehensiveness in test coverage.

Work with client-side stakeholders including Test Project Manager, Business Analyst and DevOps teams Leader, etc. to establish requirements baseline and key dependences, align test design coverage, and plan test schedule in accordance to provisioned scope of managed testing services.

Lead, guide and train test team members to produce test design and traceability matrix aligned to the requirements baseline, and then plan, prepare and execute test accordingly, and subsequently, report test observations, facilitate triage, and follow-up on defect till closure, for throughout the test project duration.

Support service delivery manager (SDM) on change request, obtaining work completion sign-off, address escalation, mitigate stoppers, and periodic management reporting. Also support SDM on pre-sales activities to review Request for Quotation/Proposal (RFQ/RFP) and provide relevant input to achieve a high degree of accuracy on effort sizing for project delivery.

Participate in the on-going effort of implementing best practices and innovation initiatives for the Testing Centre-of-Excellence (TCoE).

Experience, Qualifications and Requirements:

• At least eight years of work experience in providing software quality assurance in the BFSI industry, holding respective roles in execution, design, and minimally three years in managing test team.
• Possess a Bachelor's Degree with major in the Computer Science or equivalent field, and preferably certified in Test or Project Management (e.g. PMP, ISTQB, CSTM, etc.) and familiar with software development lifecycle (SDLC), including Waterfall, Agile, and DevOps.
• Receptive and keenness in learning, meticulous, analytical, and competent in problem-solving, stakeholder and team management, with good leadership, interpersonal communication and presentation skills.
• Able to travel for short business trips.