Senior SCCM Administrator

Role Overview
Lead the administration, optimization, and governance of Microsoft Endpoint Configuration Manager across a large-scale, highly regulated enterprise environment. The role focuses on endpoint compliance, operating system lifecycle management, software deployment, patching, platform health, and secure service delivery.

You will own and enhance the MECM/SCCMservice while partnering with infrastructure, security, workplace, server,application, and service-management teams. You will provide senior-leveltechnical leadership, resolve complex platform issues, and ensure endpoint services remain reliable, secure, compliant, and audit-ready.

Key Responsibilities

• Administer, maintain, and optimize enterprise Microsoft Endpoint Configuration Manager (MECM/SCCM) infrastructure.
• Design and support operatingsystem deployment solutions for Windows client and server platforms, including task sequences, boot images, driver packages, and OS images.
• Plan and execute monthly security patching, software update deployments, and vulnerability-remediationactivities.
• Package, test, deploy, and troubleshoot enterprise applications using MECM and approved packaging frameworks.
• Monitor site health and availability across Management Points, Distribution Points, Software Update Points, boundaries, boundary groups, and client communications.
• Provide L3 troubleshooting forclient health, content distribution, policy processing, patching, software deployment, and task-sequence failures.
• Produce endpoint inventory, compliance, operational-health, and audit reports for technical and governance stakeholders.
• Integrate MECM with MicrosoftIntune and support co-management or modern endpoint-management initiatives where applicable.
• Partner with security teams onendpoint security baselines and vulnerability-remediation activities using platforms such as Qualys and Microsoft Defender.
• Develop and maintain PowerShellautomation for administration, health checks, remediation, reporting, and operational efficiency.
• Support endpoint lifecycle activities including provisioning, refresh, software distribution, configuration changes, and decommissioning.
• Coordinate incidents, problems, changes, and service requests through ServiceNow and contribute to root-causeanalysis and continual service improvement.
• Maintain technicaldocumentation, operating procedures, support models, platform standards, and recovery plans.
• Provide technical guidance to administrators and coordinate delivery across geographically distributed teams.

What you bring

You bring deep hands-on experience supporting enterprise endpoint-management platforms in environments where security, resilience, governance, and operational discipline are essential. You combine advanced MECM/SCCM expertise with strong troubleshooting, automation, documentation, and stakeholder-management capabilities.

Required skills & Experience

• Extensive experience administering Microsoft Endpoint Configuration Manager (MECM/SCCM) in a large Enterprise environment.
• Expert-level knowledge of MECM/SCCM architecture, client management, software distribution, operatingsystem deployment, software updates, collections, reporting, and compliance.
• Advanced troubleshootingexperience across site systems, client health, content distribution, boundarygroups, Management Points, Distribution Points, Software Update Points, andtask sequences.
• Strong PowerShell scripting skills for automation, reporting, diagnostics, and remediation.
• Experience with MicrosoftIntune, co-management, Microsoft Defender, Active Directory, Group Policy,WSUS, PKI certificates, DNS, and network fundamentals.
• Experience with application packaging and deployment technologies such as MSI and PowerShell App DeploymentToolkit (PSADT), or equivalent frameworks.
• Working knowledge of Windows Server infrastructure supporting MECM site systems.
• Knowledge of endpoint securitycontrols, vulnerability management, technical security standards, and audit evidence requirements.
• Experience with enterpriseplatforms such as ServiceNow and Qualys.
• Strong analytical,problem-solving, documentation, communication, and stakeholder-managementskills.
• Ability to work independently,prioritize competing demands, and maintain high quality under minimalsupervision.
• Experience in banking, financial services, or another highly regulated technology environment is strongly preferred.

Preferred qualifications

• Microsoft certification aligned to endpoint administration, Intune, Windows, or Microsoft 365.
• ITIL Foundation or equivalent service-management certification.
• Experience with hybrid endpoint environments, modern management, automation, and large-scale Technology Transformation.
• Experience supporting globally distributed endpoint estates and cross-regional operations teams.